Mark Andrew Hillis
76 ParkerHill Avenue, Boston, MA 02120  |  617.435.4574  |  MarkHillis@MarkHillis.net  |  www.MarkHillis.net

CERTIFICATIONS

A+ Certified Technician (Core Hardware & OS technologies)

Network+ Certified Professional

Security+ Certified Professional

TECHNICAL SKILLS

Operating Systems:
Unix, FreeBSD 4.8, 5.2, 6.1, Linux, SuSE Linux Enterprise, 9.x, 10, Red Hat Enterprise / CentOS release 4 & 5, Fedora Core 5 & 6, Ubuntu 5.10 & 6.06 LTS, Windows 95, 98, Me, NT, 2000, XP, Vista, Windows Server NT, 2000, 2000 Advanced, 2003 Enterprise, Mac OS 8.5, 9.2, 10.2, 10.4

Software:
Altiris, Deployment Suite, Bootworks, PXE boot, ARCserve, PostgreSQL,
VMWare -  VMPlayer, VMWorkstation, ESX Serve , Microsoft - Virtual PC 2004, 2007, Virtual Server 2005, Office 2003, 2007.

PROFESSIONAL EXPERIENCE

CrunchTime! Information Systems, Boston, MA 9/09 – Current
Infrastructure Engineer / Systems Administrator

• Responsible for daily application implementations and upgrades. technologies used: Apache Tomcat, RHEL, Windows server 2003.

· Daily Administration of 10 VMware ESXi servers running mix of Windows and Linux platforms.

· Implemented custom alert monitoring system / translated active checks from legacy system.

• Implemented Web security application to monitor / analyse LAN / WAN traffic.

· Responsible for daily/weekly/monthly SAS70 compliance checks.

· Reconfigured CA ArcServ Enterprise Backup Solution to new rotation schedule & tape system.

Alliance Tech, Austin, TX 3/09 – 9/09
Systems Engineer  Consultant / Linux Administrator

Lead Roll in Linux CentOS/RHEL Deployment and configuration of web apps;  JBoss, Tomcat, Apache, Nagios, PostgreSQL.

· Network Design and deployment deployment scale: 150-200 network nodes.

· Weekly roll out of 40-60 RHEL / CentOS (1U Dell PE-1850) servers from kickstart (scripted deployment)

· RHEL / CentOS Administration 24x7 with critical uptime on all servers, built custom designed notification system.

· Configured RFID readers in combination with Yagi Directional antennas.

CitySquares Inc. Boston, MA 2/09 – 3/09
    Nagios Consultant

· Setup and configured nagios with alert monitoring for apache, tomcat, mysql servers, routers and switches.

· Configured Nagios for integration with MRTG graphing capabilities - bandwidth, cpu, & memory usage for all production servers

· Glorified web interface to make usability cleaner and more straight forward for sys & net admins.

nTAG Interactive , Boston, MA 6/07 – 12/08
Sr. Systems Engineer / Linux Systems Administrator

• Responsible for daily administration, performance monitoring of Dell blade servers running on RHEL4/CENTOS5.

· Lead Role in Weekly Roll out of 50+ RHEL Linux Servers. Scripted and automated deployment.

• Interface with clients and customer front, group/1on1 Training with clients utilizing interactive nTAG device.
• Configuring and installing web app software on RedHat Linux Systems, Core components supported : JBoss, Tomcat, Apache, Nagios, PostgreSQL.
• Built and Configured Dell Poweredge series report appliance server on VMware ESX.
• Responsible for Remote networks, design and implementation of custom wireless network radio layouts.
• SQL reporting & Data Mining – Writing SQL queries from complex databases. Designing Crystal Reports for Enterprise clients.
• Responsible for the hiring and training of five (5) Field Engineers. Daily management of on-site (temp staff) event technicians and union laborers.

New Horizons CLC, Boston Ma 2003 - 2007
Technical Linux Instructor

• Responsible for designing course outlines, labs, and selecting courseware. Teaching: introduction to Computer Forensics, Linux Fundamentals, Enterprise Linux System Administration, Enterprise Linux Network Administration, Unix System Administration courses & custom Linux/UNIX classes utilizing SUSE and Red Hat platforms.
• Teaching CompTIA certification classes: A+ Hardware & Software, A+ Essentials, A+ Remote Technician, A+ Depot Technician, Network+, Security+.
• Taught several classes with virtualization technologies Utilizing Microsoft Virtual PC & VMware workstation
• Worked with IS on several projects, lead and implemented Vista volume activation management server.

Network Administrator / Information Services Administrator

• Responsible for daily administration of five(5) Windows Server 2003 Domain Controllers running Altiris Deployment Server
• Support and Delegation of Account Executives and Instructor staff.
• Setup, of all Linux, Unix, Microsoft, Applications, & Technical classes in controlled environment.
• Performed security audits and IDS log review on periodic basis.
• Configured and maintained Active Directory schema, and 5 Microsoft Exchange 2003 mail servers.

Netway ISP / MDC Inc., North Andover, MA 1997 – 2002
UNIX Network Administrator / Support

· Responsible for Support level 1 – 5, supporting Dial-up, DSL, Tier1,2 & 3, and Point to Point wireless account connectivity.

· Supporting users running Microsoft Windows, Mac OS, and Linux platforms.

· Troubleshooting customer connectivity from Unix shells via live System Authentication and RADIUS logs.

· Daily administration of UNIX servers running FreeBSD.

EDUCATION

New Horizons Education Center, Waltham, MA 2004 – 2006
             CompTIA Certification

Fisher College, Boston, MA 2002 – 2003
Computer Technology Major

North Andover High School, North Andover, MA – 1997 -  2002

Formal Training:
Interconnecting Cisco Network Devices, 2273 - Managing & Maintaining Server 2003 environment, E-Council - Certified Ethical Hacker, CompTIA - A+ Core Hardware, CompTIA - A+ OS Technologies, CompTIA - Network+, CompTIA - Security+, Linux – Fundamentals, Linux - System Administration, Linux - Network Administration, Unix – Fundamentals, Unix - System Administration.